DIAL 9-1-1

  9-1-1 should only be used for an emergency.

An emergency is a life-threatening situation, crime in progress, or serious crime that has just occurred. When you call 9-1-1 for an emergency, it is important that you remain calm and are prepared to answer the dispatcherís questions.

The "Who", "What," "Where," and "When" of the situation you are reporting are extremely important. Sometimes it may seem the questions are unnecessary, or may not make sense to you, but there are good reasons why they are asked. You can help by providing brief accurate answers. Patience will help us to process your call and get help to you as quickly as possible.

When calling 9-1-1, it is important that you remain on the line, even if you dial in error. If you dial in error and the call goes through and you didnít stay on the line, the dispatcher is required to send police to the location that the call originated from to confirm that no emergency exists.

Obviously there are other situations that require police response but are not really 9-1-1 type calls. Non-emergency calls for service can be requested by calling 973-383-5544.



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Andover Township Police Department
134 Newton Sparta Road   |   Newton, New Jersey 07860
Emergency:  911   |   Non-Emergency: (973) 383-5544

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